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They take pride in their work!

I was at the tire counter about to purchase tires at Costco, my favorite store on the planet, when my father suggested I try Tire Depot - he had heard good things from many people who went there for service. Wanting to support a local business I decided to hold off my Costco purchase and to call Tire Depot the next day and do some price comparison - I am happy I did!

I spoke to the owner, Tony, who was very helpful. I told him what I already had planned to purchase at Costco and the price out the door. Tony really seemed to want my business and asked me if he could call me back and get some pricing together. A half hour later my phone rang - Tony proposed to get me into a comparable set of tire (I checked online to compare brands and he was honest as could be about his comparison) and he gave me a better final price.

When I went down to get my tires on a Saturday morning at 8 am the place was packed - it is a little tough to see the building from the main road so you have to drive slow. Even though the store was super busy I and as far as I could see, all of the other customers were given excellent service - the other customers actually did not mind waiting (the wait was very short) because of the service we were all getting. The shop is rather open and there is nothing to hide - the employees seem to do a very good job and take pride in their work and I have no question if I ever have a problem with my tires I can bring my car in and it will be taken care of right the first time - and done at a fair price.

Highly recommended - I read a review online that said "this is how all businesses should be ran." I could not agree any more than I do with that statement.


- Alex R.,Southington, CT (May 11, 2011)


5.0/5.0

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